retail customer service




Skill Level

128 h




Share This Class:


It’s no longer possible to push customer service to the side and expect customers to be happy. People are more connected than ever, and that means they’re constantly sharing their experiences – both positive and negative. These days it’s important to focus on developing a strong customer service department with well-trained, dedicated agents who have the tools they need to do the job well.

Completing this course will help you:

More Courses

You might also be interested in these courses

Learn to operate a forklift

If you do not have experience operating a forklift, we will teach you to operate the equipment and issue the respective forklift license in the same day.
8 Hours - Same day Licensing
View Course

beginner to Advanced: Excel and Microsoft Word techniques

These courses will take you through a basic to advanced understanding of the most popular word processing and spreadsheet tools on the market.
4 weeks - 128 Hours
View Course