front office medical assistant

12

modules

16

weeks

All

Skill Level

512 h

Duration

English/Spanish

Language

Change Your Life With Front Office Medical Technician Program!​

Front Office Medical Technicians help create a positive first impression for patients while supporting the daily operations of medical offices and healthcare facilities.

Medical Front Office Administration & Technology Training

This program prepares students for front-office roles in medical office settings by developing essential administrative, communication, and technology skills. Students gain an understanding of HIPAA laws and patient privacy requirements, perform key administrative duties, and communicate effectively both in person and in writing using correct medical terminology.

Instruction also includes an introduction to Electronic Medical Records (EMR) systems, with hands-on practice using MOSS, helping students become familiar with the digital tools commonly used in modern medical offices.

Computer Concepts

This training provides basic computer skills, including keyboarding, navigating the computer, organizing files, and printing documents—essential skills for working in a medical front office.

Microsoft Office - Introductory

This course introduces students to essential Microsoft Office applications, including Word, Excel, and Outlook. Students learn basic functions used in daily office work, such as document creation, data entry, email communication, and file organization.

Administrative skills

Manage schedules, greet patients, and keep accurate records to help the office run smoothly.

Insurance Basics

Learn how to code, submit, and manage insurance claims so patients get the coverage they need.

Healthcare Communication

Practice verbal and written communication using correct medical terminology with patients and colleagues.

Critical Thinking & Ethics

Apply problem-solving, ethical behavior, and effective communication to real-life situations.

Professionalism

Build social skills, maintain a professional appearance, and develop the attitudes employers value most.

Skills You will gain