English English Spanish Spanish

Retail Customer Service

retail customer service

4

weeks

All

Skill Level

128 h

Duration

English/Spanish

Language

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Overview

It’s no longer possible to push customer service to the side and expect customers to be happy. People are more connected than ever, and that means they’re constantly sharing their experiences – both positive and negative. These days it’s important to focus on developing a strong customer service department with well-trained, dedicated agents who have the tools they need to do the job well.

Completing this course will help you:

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